~ Ordering Procedures ~
Please take a moment to read and understand the Payment Options, Delivery, Returns Policy and Terms & Conditions before ordering (especially for new customers).

If you are making payment by PayPal, follow these 3 steps to place an order*:

1) Browse through the collections. Find the item you want to buy.
On the page of that item, select your preferred shipping option, then click on the "Add to Cart" button.
If you want your order to be delivered by Registered Post, select "Registered Article" only on one of the item you are buying.
A PayPal page will open and show you the item(s) in your shopping cart.
If you want to buy more item(s), go to Step 2. If you want to make payment, go to Step 3.

2) Click on the "Continue shopping" button.
The PayPal page will close and you can continue shopping at XiaoWuGui.com.
Repeat Step 1 for each item you want to buy.

3) Click on the "Proceed to checkout" button.
Log in to your PayPal account to proceed to make payment.
If you do not have a PayPal account, you can click on the "continue" link.
Enter your credit card information to proceed to make payment.

If you are making payment by Interbank Transfer, follow these 5 steps to place an order:

1) Browse through the collections. Find the item you want to buy.
On the page of that item, select your preferred shipping option, then click on the "Add to Cart" button.
If you want your order to be delivered by Registered Post, select "Registered Article" only on one of the item you are buying.
A PayPal page will open and show you the item(s) in your shopping cart.
If you want to buy more item(s), go to Step 2. If you want to make payment, go to Step 3.

2) Click on the "Continue shopping" button.
The PayPal page will close and you can continue shopping at XiaoWuGui.com.
Repeat Step 1 for each item you want to buy.

3) Highlight (using the mouse cursor) the item(s) in your shopping cart (including the item total).
Right-click on the highlighted text, then select "Copy".
Click on the "Continue shopping" button.
The PayPal page will close and you will return to XiaoWuGui.com.
Mouse-over the "Make Purchase.." link (which can be found at the top of all XiaoWuGui.com webpages), then click the "Order Form" link.
Right-click on the textarea labelled "Items", and select "Paste".
The textarea will be populated with the item(s) you want to buy.
Fill in the other textfields, then click the "Submit" button. Go to Step 4.

4) Proceed to make payment for your order.
Our bank account details can be found in the Payment Options page.
After payment is made, go to Step 5.

5) Mouse-over the "Make Purchase.." link (which can be found at the top of all XiaoWuGui.com webpages), then click the "Payment Notification Form" link.
Fill in the textfields, then click the "Submit" button.

Format of email (to place an order):
Put subject as "Order" and the content as follows:
Name:
Contact #:
Delivery Address:
Item Code(s):
Registered Post (choose one): Yes / No
Remarks (if any):

Format of email (to notify of payment made):
Put subject as "Payment Made" and content as follows:
Name:
Contact #:
Payment to Bank (choose one): POSB / UOB
Amount Paid:
Payment Date & Time:
Remarks (if any):

* Terms & Conditions apply.


If you have any queries, drop us an email! Our contact can be found in the Contact Information page.